Refund Policy
This Refund Policy outlines the terms and conditions for refunds applicable to purchases made on https://bhavdhara.com, owned and operated by Bhavari Organics.
- Eligibility for Refunds
Refunds are processed under the following specific conditions:
- Order Cancellation: If an order is canceled within 7 days of placement and prior to dispatch.
- Damaged or Defective Items: If the product received is physically damaged, defective, or significantly different from what was ordered, provided it is reported within 7 days of delivery.
- Undelivered Parcels: If the order fails to reach the customer due to courier or transit issues.
- Non-Refundable Situations
- Refund requests made after 7 days from the delivery date.
- Orders where incorrect or incomplete shipping addresses were provided by the customer.
- Opened, used, or tampered products, unless proven defective upon arrival.
- Shipping charges levied at checkout (if any) are strictly non-refundable.
- Refund Request Process
To initiate a refund, please contact our customer support at bhavarimeghwal1993@gmail.com or call +91 8487089567 with your Order ID and photo/video proof of the damaged or defective product. - Refund Processing Time
Once your refund request is verified and approved by Bhavari Organics, the refund will be processed back to your original payment method (Bank Account / UPI / Card) within 5 to 7 business days.