Privacy Policy
Introduction:
This Privacy Policy describes how Bhavari Organics and its affiliates (collectively “Bhavari Organics, we, our, us”) collect, use, share, protect or otherwise process your information/personal data through our website https://bhavdhara.com (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
Collection of Information:
We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to personal data / information provided to us during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email ID and/or any such information shared as proof of identity or address. Some sensitive personal data may be collected with your consent, such as your bank account or credit/debit card details in accordance with applicable law(s). You always have the option to not provide information, by choosing not to use a particular service or feature on the Platform. We may track your behaviour, preferences, and other information that you choose to provide on our Platform. If you receive an email or call from someone claiming to be Bhavari Organics seeking sensitive data like credit card PIN or net-banking password, please do not provide it.
Usage of Data:
We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to handle and fulfill orders; enhance customer experience; resolve disputes; troubleshoot problems; inform you about offers, products, services, and updates; detect and protect against fraud; enforce our terms and conditions; and conduct market research.
Sharing of Data:
We may share your personal data within our group entities and affiliates to provide you access to services and products offered by them. We may disclose personal data to third parties such as sellers, business partners, logistics partners, and payment gateways to fulfill your orders and comply with legal obligations. We may also disclose personal data to law enforcement agencies if required by law or in good faith belief that such disclosure is necessary.
Security Precautions:
To protect your personal data from unauthorised access, loss or misuse, we adopt reasonable security practices and procedures. Whenever you access your account, we offer the use of a secure server. However, transmission of information over the internet is not completely secure, and users accept the inherent risks of data transmission over the World Wide Web.
Data Deletion and Retention:
You have an option to delete your account by visiting your profile settings on our Platform or by contacting us. We retain your personal data for a period no longer than is required for the purpose for which it was collected or as required under applicable law.
Consent:
By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and processing of your information in accordance with this Privacy Policy. You have an option to withdraw your consent by writing to our Grievance Officer.
Grievance Officer:
Name: Bhavari Meghwal
Designation: Grievance Officer
Company: Bhavari Organics
Address: Rajivnagar, GIDC Road number 5, Opp – Gujarat Housing Board, Kathwada-Singarva Road, Kathwada, Ahmedabad – 382430, Gujarat, India.
Contact Email: bhavarimeghwal1993@gmail.com
Phone: +91 8487089567 (Timing: Monday – Friday, 09:00 – 18:00)